Global consulting firm CAI boosts business agility and operational alignment with Viva Goals and the OKR framework
In this customer success story, discover how global consulting firm CAI improved its strategic alignment and business agility by adopting the Objective and Key Results (OKR) framework and Microsoft's Viva Goals. Learn how CAI enhanced goal management and witnessed a 30% improvement in the diversification of integrated services on engagements. Get the story now.
What is CAI's approach to goal management?
CAI has adopted the objective and key results (OKR) framework to enhance its goal management. This approach allows the company to set ambitious objectives and measurable key results, fostering alignment across its globally dispersed workforce. By using Microsoft Viva Goals, CAI can track progress in real-time, ensuring that employees understand how their contributions align with the company's strategic vision.
How has CAI transformed its business planning process?
CAI has moved away from traditional annual business plans, which quickly became outdated, to a more dynamic approach using Viva Goals and the OKR framework. This shift allows CAI to manage progress, align strategy, and create accountability in real-time, significantly improving its operational readiness and responsiveness to market demands.
What benefits has CAI experienced with Viva Goals?
Since implementing Viva Goals, CAI has reported at least a 30 percent improvement in the diversification of integrated services on engagements. The platform has also reinforced a culture of continuous improvement, enabling employees to learn from each project and make data-driven decisions that enhance future outcomes. This has led to better alignment between customer-facing initiatives and the company's overall strategic mission.
Global consulting firm CAI boosts business agility and operational alignment with Viva Goals and the OKR framework
published by Ark Technology Consultants
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